At TeachPoint, we strive to provide the highest quality customer support and assistance. We understand that customer support expertise is a key factor to your success so all of our TeachPoint customers have unlimited access to customer support at no additional cost.
- Live webinar training for all users during the onboarding process.
- Unlimited support access via email and web-based submission to dedicated TeachPoint Customer Support Specialists.
- Live phone support Monday through Friday, 8:00 AM-5:00 PM ET.
- Guaranteed 24 hour response time for all issues during local business hours.
- Unlimited access to our Help Center resources and Community Center.
- Continued access to ongoing live webinar training.