Personalized Implementation and Support

To Ensure Your Success

Get the Most from Your TeachPoint Solutions. Our Team is Always Ready to Help.

We strive to make implementation easy and to provide the highest quality customer support. We understand that customer support expertise is a key factor to your success. When you implement any TeachPoint solution, our team is with you every step of the way—every TeachPoint customer has unlimited access to customer support at no additional cost.

Flexible Onboarding and Training Options

The TeachPoint solutions are easy to implement and can be customized to meet your specific requirements. We take pride in providing an effective process that allows all users to onboard quickly.

Regularly scheduled live online training webinars

On-demand webinar sessions

One-on-one consultations with advanced setup

Ongoing webinars, training, and support throughout the year

Personalized and Responsive Customer Support

  • Unlimited support access via email and web-based submission to dedicated TeachPoint customer support specialists.

  • Live phone support Monday through Friday,
    8:00 AM-5:00 PM ET.

  • Guaranteed 24-hour response time for all issues during local business hours.

  • Unlimited access to our Help Center resources and Community Center.

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GET SUPPORT NOW

866.202.9455 x2

Live phone support Monday through Friday, 8:00 AM-5:00 PM ET.

support@goteachpoint.com

Our Help Center Advantages

Every TeachPoint user has access to a wide range of on-demand resources to help ensure success with our solutions, every step of the way.

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Knowledge Base

Articles with step-by-step interactions, detailed screenshots and video tutorials.

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Advanced Features

Best Practices on how to utilize TeachPoint’s advanced features.


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Webinar Training

Webinar Calendar to register for live ongoing weekly training sessions.

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Community Center

Provide feedback, post feature requests, share ideas and resources, and collaborate with other TeachPoint users.

"Thanks to your awesome Support Team. We have had such a great year with your product and your team. We love you in LCUSD!"

Jamie Lee Lewsadde

Chief Technology Officer
La Cañada Unified School District, CA

Try our solutions free for 30 days!